WellSky incident

Transition issue

Resolved after 1 day 10 hours, affecting CarePort Transition, on October 13, 2026.

resolved Oct 15, 2026, 03:15 AM UTC

This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.

Started
Oct 13, 2026, 04:57 PM UTC
Resolved
Oct 15, 2026, 03:15 AM UTC
Duration
1d 10h
Detected by Pingoru
Oct 13, 2026, 04:57 PM UTC

Affected components

CarePort Transition

Update timeline

  1. investigating Oct 13, 2026, 04:57 PM UTC

    WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality. Next Update - Posted to the Status Page within 30 minutes

  2. investigating Oct 13, 2026, 04:59 PM UTC

    WellSky is investigating an issue causing forms to not open. Next Update - within 30 minutes

  3. investigating Oct 13, 2026, 05:29 PM UTC

    WellSky is investigating an issue causing forms to not open. Next Update - within 30 minutes

  4. identified Oct 13, 2026, 06:05 PM UTC

    WellSky has identified the issue causing forms to not open and are currently working on a resolution. Next Update - 5 PM CT

  5. identified Oct 14, 2026, 05:51 AM UTC

    WellSky has identified the issue causing forms to not open and are currently working on a resolution. Next Update - 11 AM CT on 10/14

  6. identified Oct 14, 2026, 03:58 PM UTC

    WellSky has identified the issue causing forms to not open and are currently working on a resolution. Next Update - 8 PM CT

  7. resolved Oct 15, 2026, 03:15 AM UTC

    This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.

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