WellSky incident

Discharge Issue issue

Resolved after 57 minutes, affecting CarePort Discharge and CarePort Intake, on December 7, 2025.

resolved Dec 07, 2025, 06:28 PM UTC

This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.

Started
Dec 07, 2025, 05:31 PM UTC
Resolved
Dec 07, 2025, 06:28 PM UTC
Duration
57m
Detected by Pingoru
Dec 07, 2025, 05:31 PM UTC

Affected components

CarePort DischargeCarePort Intake

Update timeline

  1. investigating Dec 07, 2025, 05:31 PM UTC

    WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality. Next Update - Posted to the Status Page within 30 minutes

  2. investigating Dec 07, 2025, 05:32 PM UTC

    We are continuing to investigate this issue.

  3. investigating Dec 07, 2025, 06:10 PM UTC

    Wellsky is currently experiencing an issue that is causing users to receive a 503 service temporarily unavailable error. CarePort Discharge/Intake users are requested to clear their browser cache and cookies as a troubleshooting step. Next Update - within 30 minutes

  4. resolved Dec 07, 2025, 06:28 PM UTC

    This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.

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