WellSky incident

Discharge and Intake Performance Degradation

Resolved after 1 hour 29 minutes, affecting CarePort Discharge and CarePort Intake, on February 23, 2026.

resolved Feb 23, 2026, 06:29 PM UTC

This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.

Started
Feb 23, 2026, 04:59 PM UTC
Resolved
Feb 23, 2026, 06:29 PM UTC
Duration
1h 29m
Detected by Pingoru
Feb 23, 2026, 04:59 PM UTC

Affected components

CarePort DischargeCarePort Intake

Update timeline

  1. investigating Feb 23, 2026, 04:59 PM UTC

    WellSky is investigating an issue causing degraded system performance and clients may have trouble logging into accounts or loading pages. Next Update - within 30 minutes

  2. monitoring Feb 23, 2026, 05:32 PM UTC

    WellSky has resolved the issue causing degraded system performance. We will continue to monitor closely over the next 60 minutes. If you are still experiencing the issue, please reach out to support.

  3. resolved Feb 23, 2026, 06:29 PM UTC

    This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.

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