WellSky incident
Care Management/Referral Management Incomplete Functionality
Resolved after 2 days 12 hours, affecting CarePort Care Management and CarePort Referral Management, on March 7, 2026.
This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.
Affected components
Update timeline
- identified Mar 07, 2026, 01:53 AM UTC
WellSky has identified the issue causing issue in our referral workflow that may cause a patient’s new referral to be unintentionally shared with providers associated with prior referrals for that same patient after a patient choice is made. Customer Impact In a limited number of cases, providers who were part of earlier referrals may have visibility into a newly created referral when they should not. This could result in confusion or unexpected notifications but does not impact the completion or clinical accuracy of the referral itself. Next Update - 09th March by 08:00 AM
- resolved Mar 09, 2026, 01:54 PM UTC
This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.
Your product runs on more than WellSky
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services