WellSky incident

Insight issue

Resolved after 26 minutes, affecting CarePort Insight, on August 10, 2026.

resolved Aug 10, 2026, 01:34 PM UTC

This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.

Started
Aug 10, 2026, 01:08 PM UTC
Resolved
Aug 10, 2026, 01:34 PM UTC
Duration
26m
Detected by Pingoru
Aug 10, 2026, 01:08 PM UTC

Affected components

CarePort Insight

Update timeline

  1. investigating Aug 10, 2026, 01:08 PM UTC

    WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality. Next Update - Posted to the Status Page within 30 minutes

  2. investigating Aug 10, 2026, 01:28 PM UTC

    WellSky is investigating an issue that impacts Insight clients causing a 500 error. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality. Next Update - within 30 minutes

  3. resolved Aug 10, 2026, 01:34 PM UTC

    This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.

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