WellSky incident

CarePort Insight issue

Resolved after 18 minutes, affecting CarePort Insight, on July 8, 2026.

resolved Jul 08, 2026, 07:56 PM UTC

This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.

Started
Jul 08, 2026, 07:38 PM UTC
Resolved
Jul 08, 2026, 07:56 PM UTC
Duration
18m
Detected by Pingoru
Jul 08, 2026, 07:38 PM UTC

Affected components

CarePort Insight

Update timeline

  1. investigating Jul 08, 2026, 07:38 PM UTC

    WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality. Next Update - Posted to the Status Page within 30 minutes

  2. identified Jul 08, 2026, 07:46 PM UTC

    WellSky has identified an issue in the CarePort Insight application with the Market Benchmark row on the SNF Market Analytics page. We have found the root cause and are working on deploying a fix now. Next Update - within 30 minutes

  3. resolved Jul 08, 2026, 07:56 PM UTC

    This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.

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