WellSky incident

Intake Issue

Resolved after 1 hour 14 minutes, affecting CarePort Intake, on April 2, 2025.

resolved Apr 02, 2025, 08:50 PM UTC

This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.

Started
Apr 02, 2025, 07:35 PM UTC
Resolved
Apr 02, 2025, 08:50 PM UTC
Duration
1h 14m
Detected by Pingoru
Apr 02, 2025, 07:35 PM UTC

Affected components

CarePort Intake

Update timeline

  1. investigating Apr 02, 2025, 07:35 PM UTC

    WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality. Next Update - Posted to the Status Page within 30 minutes

  2. investigating Apr 02, 2025, 08:12 PM UTC

    WellSky is investigating an issue causing slowness and inaccessibility of the Intake tile. Next Update - within 30 minutes

  3. resolved Apr 02, 2025, 08:50 PM UTC

    This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.

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