Webshrinker incident

UI Preventing Manual Customers from seeing the Roaming Client

Minor Vendor's status page →

Resolved after 2 hours 44 minutes, affecting Front End UI, on June 24, 2025.

monitoring Jun 24, 2025, 04:45 PM UTC

A fix has been implemented and we are continuing to monitor the results.

Started
Jun 24, 2025, 03:56 PM UTC
Resolved
Jun 24, 2025, 06:40 PM UTC
Duration
2h 44m
Detected by Pingoru
Jun 24, 2025, 03:56 PM UTC

Affected components

Front End UI

Update timeline

  1. investigating Jun 24, 2025, 03:56 PM UTC

    We are currently investigating an issue in the DNSFilter UI that is preventing manual customers from seeing Roaming Client.

  2. monitoring Jun 24, 2025, 04:45 PM UTC

    A fix has been implemented and we are continuing to monitor the results.

  3. resolved Jun 24, 2025, 06:40 PM UTC

    This incident has been resolved.

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