Resolved after 5 hours 49 minutes, affecting Blocked Page, on September 29, 2025.
A solution has been implemented, and performance has returned to normal. No further impact is expected. If you continue to experience related issues, please reach out directly to our Support team.
Affected components
Update timeline
- investigating Sep 29, 2025, 03:02 PM UTC
We are currently investigating an issue impacting customers who have added local domains to their Local Domain List that are also publicly accessible. In these cases, users may experience problems when connecting to VPNs or other services, resulting in the Unknown Block Page being displayed. Our team is actively working to identify a permanent resolution. Further updates will be posted here as they become available.
- investigating Sep 29, 2025, 06:24 PM UTC
We are continuing to investigate this issue.
- investigating Sep 29, 2025, 06:27 PM UTC
We are continuing to investigate this issue.
- monitoring Sep 29, 2025, 06:28 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 29, 2025, 08:51 PM UTC
A solution has been implemented, and performance has returned to normal. No further impact is expected. If you continue to experience related issues, please reach out directly to our Support team.
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