Weave incident

Reports of being Unable to Take Callers Off Hold

Resolved after 1 hour 26 minutes, affecting Phone Service, on October 30, 2025.

investigating Oct 30, 2025, 07:26 PM UTC

We have received reports of offices having issues with being able to take callers out of a hold/park after placing the caller on hold/park. Our teams are currently investigating.

Started: Oct 30, 2025, 07:26 PM UTC
Resolved: Oct 30, 2025, 08:53 PM UTC
Duration: 1h 26m
Detected by Pingoru: Oct 30, 2025, 07:26 PM UTC

Affected components

Phone Service

Update timeline

investigating Oct 30, 2025, 07:26 PM UTC

We have received reports of offices having issues with being able to take callers out of a hold/park after placing the caller on hold/park. Our teams are currently investigating.
resolved Oct 30, 2025, 08:53 PM UTC

This incident has been resolved.

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