Weave incident

Weave Insurance Verification "Verification Failed" Error

Resolved after 3 hours 8 minutes, affecting Desktop Application, on December 10, 2025.

monitoring Dec 10, 2025, 10:17 PM UTC

A fix has been implemented and we are monitoring the result

Started
Dec 10, 2025, 07:12 PM UTC
Resolved
Dec 10, 2025, 10:20 PM UTC
Duration
3h 8m
Detected by Pingoru
Dec 10, 2025, 07:12 PM UTC

Affected components

Desktop Application

Update timeline

  1. identified Dec 10, 2025, 07:12 PM UTC

    Due to our third-party's vendors services currently being down, manual verification will continue to fail.

  2. identified Dec 10, 2025, 07:26 PM UTC

    We indentified the issue and we are continue to work with our third-party provider to make verifications operational again

  3. monitoring Dec 10, 2025, 10:17 PM UTC

    A fix has been implemented and we are monitoring the result

  4. resolved Dec 10, 2025, 10:20 PM UTC

    This incident has been resolved.

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