Weave incident

No access to Weave Virtual Assitant Chat

Resolved after 24 minutes, affecting Weave Portal, on February 27, 2026.

investigating Feb 27, 2026, 07:57 PM UTC

We are currently investigating on why you cant access the Weave Virtual Assistant Chat with the Weave portal, but chat is available at https://www.weavehelp.com/weavehelp/contact-us

Started
Feb 27, 2026, 07:57 PM UTC
Resolved
Feb 27, 2026, 08:21 PM UTC
Duration
24m
Detected by Pingoru
Feb 27, 2026, 07:57 PM UTC

Affected components

Weave Portal

Update timeline

  1. investigating Feb 27, 2026, 07:57 PM UTC

    We are currently investigating on why you cant access the Weave Virtual Assistant Chat with the Weave portal, but chat is available at https://www.weavehelp.com/weavehelp/contact-us

  2. resolved Feb 27, 2026, 08:21 PM UTC

    This incident has been resolved.

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