Resolved after 3 hours 32 minutes, affecting Phone Service, on March 23, 2026.
A fix has been implemented and we are monitoring the resolution.
Affected components
Phone Service
Update timeline
- investigating Mar 23, 2026, 04:43 PM UTC
We are currently investigating why when you dial into your call queue you are not able to connect to a live call.
- identified Mar 23, 2026, 08:09 PM UTC
The issue has been identified, and a fix is being implemented.
- monitoring Mar 23, 2026, 08:12 PM UTC
A fix has been implemented and we are monitoring the resolution.
- resolved Mar 23, 2026, 08:16 PM UTC
This incident has been resolved.
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