Weave incident
Payments not showing up in Weave but showing up in Stripe.
Resolved after 3 hours 15 minutes, affecting Payments, on March 30, 2026.
A fix has been implemented and We are monitoring the fix. Payments Made between 10:30am MST to 12:50 MST may be incorrectly marked as Unpaid. We are working to update the statuses appropriately.
Affected components
Update timeline
- investigating Mar 30, 2026, 05:19 PM UTC
We're currently investigating an issue where some payments aren't appearing in the Requests table. If a payment is successful, please do not retry it to avoid duplicate charges. We're actively working on a fix and will share updates soon.'
- identified Mar 30, 2026, 06:17 PM UTC
We have identified a likely cause. Working to validate and get a fix out.
- identified Mar 30, 2026, 06:30 PM UTC
We are continuing to work on this issue. NOTE: all payment methods are still working, despite the incorrect displays.
- monitoring Mar 30, 2026, 07:11 PM UTC
A fix has been implemented and We are monitoring the fix. Payments Made between 10:30am MST to 12:50 MST may be incorrectly marked as Unpaid. We are working to update the statuses appropriately.
- resolved Mar 30, 2026, 08:35 PM UTC
This incident has been resolved.
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