Weave incident

Dentrix Ascend Patient Data Not Syncing

Resolved after 7 hours 45 minutes, affecting Weave Portal, on April 1, 2026.

monitoring Apr 01, 2026, 06:51 PM UTC

A fix has been implemented and we are currently monitoring. Thank you for your patience.

Started
Apr 01, 2026, 02:04 PM UTC
Resolved
Apr 01, 2026, 09:50 PM UTC
Duration
7h 45m
Detected by Pingoru
Apr 01, 2026, 02:04 PM UTC

Affected components

Weave Portal

Update timeline

  1. investigating Apr 01, 2026, 02:04 PM UTC

    We are investigating an issue causing patient data to not sync.

  2. monitoring Apr 01, 2026, 06:51 PM UTC

    A fix has been implemented and we are currently monitoring. Thank you for your patience.

  3. resolved Apr 01, 2026, 09:50 PM UTC

    This incident has been resolved.

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