Resolved after 27 minutes, on April 7, 2026.
A fix has been implemented, and we are monitoring the results.
Update timeline
- investigating Apr 07, 2026, 10:00 PM UTC
We are currently investigating why the Nexhealth API calls are failing.
- investigating Apr 07, 2026, 10:00 PM UTC
Our Engineering team are currently working with Nexhealth to determine cause and mitigate impact.
- investigating Apr 07, 2026, 10:03 PM UTC
We are continuing to investigate this issue.
- monitoring Apr 07, 2026, 10:24 PM UTC
A fix has been implemented, and we are monitoring the results.
- resolved Apr 07, 2026, 10:27 PM UTC
This incident has been resolved.
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