Resolved after 2 hours 40 minutes, affecting Automated Schedule Reminders, on April 9, 2026.
A fix has been implemented, and we are monitoring the results.
Affected components
Automated Schedule Reminders
Update timeline
- investigating Apr 09, 2026, 12:38 PM UTC
Customers using Denticon may experience issues with write-backs and syncing. We are actively working with our third-party partner to investigate and resolve the issue.
- monitoring Apr 09, 2026, 02:32 PM UTC
A fix has been implemented, and we are monitoring the results.
- resolved Apr 09, 2026, 03:18 PM UTC
This incident has been resolved.
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