Weave incident

Truelark Message Processing

Resolved after 2 hours 7 minutes, affecting Automated Schedule Reminders, on April 16, 2026.

investigating Apr 16, 2026, 01:25 PM UTC

We are currently investigating an issue with Truelark Message processing. During this time, you may notice that messages from customers to offices will not be processed.

Started
Apr 16, 2026, 01:25 PM UTC
Resolved
Apr 16, 2026, 03:33 PM UTC
Duration
2h 7m
Detected by Pingoru
Apr 16, 2026, 01:25 PM UTC

Affected components

Automated Schedule Reminders

Update timeline

  1. investigating Apr 16, 2026, 01:25 PM UTC

    We are currently investigating an issue with Truelark Message processing. During this time, you may notice that messages from customers to offices will not be processed.

  2. resolved Apr 16, 2026, 03:33 PM UTC

    This incident has been resolved.

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