Resolved after 7 days 22 hours, on June 11, 2026.
The ECW integration has been deactivated, affecting approximately 360 offices. One daily sync has been missed so far, meaning patient and appointment data may not reflect the latest updates from your ECW system. We are working directly with eClinicalWorks to restore the integration and will provide updates as they become available.
Update timeline
- investigating Jun 11, 2026, 06:02 PM UTC
The ECW integration has been deactivated, affecting approximately 360 offices. One daily sync has been missed so far, meaning patient and appointment data may not reflect the latest updates from your ECW system. We are working directly with eClinicalWorks to restore the integration and will provide updates as they become available.
- resolved Jun 19, 2026, 04:49 PM UTC
This incident has been resolved.
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