Resolved after 6 hours 16 minutes, affecting Automated Schedule Reminders, on October 7, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Automated Schedule Reminders
Update timeline
- investigating Oct 07, 2026, 04:52 PM UTC
We’re investigating reports of appointment reminders being sent using outdated or incorrect appointment information. Our team is currently investigating. We’ll share an update as we learn more.
- investigating Oct 07, 2026, 05:06 PM UTC
We are continuing to investigate this issue.
- monitoring Oct 07, 2026, 07:41 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 07, 2026, 11:09 PM UTC
This incident has been resolved.
Your product runs on more than Weave
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.