WAVELY incident

Activation of some SIM cards through Wavely portal UI or API fails

Resolved after 17 hours 44 minutes, affecting Wavely APIs and Wavely Portal, on February 19, 2025.

monitoring Feb 19, 2025, 03:03 PM UTC

The issue has been fixed.

Started
Feb 19, 2025, 01:26 PM UTC
Resolved
Feb 20, 2025, 07:10 AM UTC
Duration
17h 44m
Detected by Pingoru
Feb 19, 2025, 01:26 PM UTC

Affected components

Wavely APIsWavely Portal

Update timeline

  1. investigating Feb 19, 2025, 01:26 PM UTC

    The activation of some SIM cards fail and end up in error state. Already activated SIMs are not affected.

  2. investigating Feb 19, 2025, 01:48 PM UTC

    The number of SIMs affected is more limited than initially estimated.

  3. monitoring Feb 19, 2025, 03:03 PM UTC

    The issue has been fixed.

  4. resolved Feb 20, 2025, 07:10 AM UTC

    This incident has been resolved.

Your product runs on more than WAVELY

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →