WatchGuard incident

2026-08-13 - EMEA - Issues with Deploying Firebox Configurations

Resolved after 2 hours 7 minutes, affecting Firebox Configuration:::EMEA, on August 13, 2026.

resolved Aug 13, 2026, 02:51 PM UTC

We are no longer experiencing reports of errors while attempting to deploy Firebox Configurations in WatchGuard Cloud in the EMEA region, and this incident is now resolved. Firebox Management in WatchGuard Cloud is operating normally at this time.

Started
Aug 13, 2026, 12:43 PM UTC
Resolved
Aug 13, 2026, 02:51 PM UTC
Duration
2h 7m
Detected by Pingoru
Aug 13, 2026, 12:43 PM UTC

Affected components

Firebox Configuration:::EMEA

Update timeline

  1. investigating Aug 13, 2026, 12:43 PM UTC

    We're investigating reports of errors while attempting to deploy Firebox Configurations in WatchGuard Cloud. Once we determine the impact and scale of these potential issues, we'll post our next update in 30 minutes, if not sooner.

  2. investigating Aug 13, 2026, 01:12 PM UTC

    We continue to investigate reports of errors while attempting to deploy Firebox Configurations in WatchGuard Cloud in our EMEA region. We'll post our next update in 30 minutes, if not sooner.

  3. investigating Aug 13, 2026, 01:42 PM UTC

    Our team is actively investigating reports of deployment errors related to Firebox Configurations in WatchGuard Cloud across the EMEA region. We will share our next update within 30 minutes, or earlier as new information becomes available.

  4. monitoring Aug 13, 2026, 02:15 PM UTC

    Our team has identified and deployed access rule mitigations for the errors while attempting to deploy Firebox Configurations in WatchGuard Cloud. We'll continue to monitor to ensure system stability. We'll post our next update in 30 minutes, if not sooner.

  5. resolved Aug 13, 2026, 02:51 PM UTC

    We are no longer experiencing reports of errors while attempting to deploy Firebox Configurations in WatchGuard Cloud in the EMEA region, and this incident is now resolved. Firebox Management in WatchGuard Cloud is operating normally at this time.

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