WatchGuard incident
2026-07-24 - AMER - Issue with Firebox Management and DNS Services
Resolved after 1 hour 2 minutes, affecting Firebox Configuration:::AMER and Firebox Live Status:::AMER and 1 more, on July 24, 2026.
We are no longer experiencing alerts on Firebox and DNS services and this incident is now resolved. The service is operating normally at this time.
Affected components
Update timeline
- monitoring Jul 24, 2026, 01:58 PM UTC
Between 11:07 UTC and 12:14 UTC, we identified and resolved an issue that impacted a subset of Firebox and DNS services in the AMER region, including Firebox Configuration, Firebox Live Status, and DNS services. The service is operating normally at this time and we are monitoring to ensure system stability. We apologize for the impact this may have had on you or your customers. Our next update will be posted in 60 minutes, if not sooner.
- resolved Jul 24, 2026, 03:01 PM UTC
We are no longer experiencing alerts on Firebox and DNS services and this incident is now resolved. The service is operating normally at this time.
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