WatchGuard incident
2026-07-24 - AMER - Issue with AuthPoint authentication services
Resolved after 1 hour 1 minute, affecting RADIUS:::AMER and SAML:::AMER and 1 more, on July 24, 2026.
We are no longer experiencing AuthPoint authentication services and this incident is now resolved. The service is operating normally at this time.
Affected components
Update timeline
- monitoring Jul 24, 2026, 01:22 PM UTC
Between 11:07 UTC and 12:14 UTC, we identified and resolved an issue that impacted a subset of AuthPoint authentication requests using password-only or password + MFA authentication. The service is operating normally at this time and we are monitoring to ensure system stability. We apologize for the impact this may have had on you or your customers, our next update will be posted in 60 minutes, if not sooner.
- resolved Jul 24, 2026, 02:24 PM UTC
We are no longer experiencing AuthPoint authentication services and this incident is now resolved. The service is operating normally at this time.
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