WatchGuard incident
2026-06-05 - GLOBAL - Issues with New Product Activations and Renewals
Resolved after 1 hour 10 minutes, affecting Activations:::CORE, on June 5, 2026.
The issue affecting new product activations and renewals has been resolved. Between 7:30 AM UTC and 8:40 AM UTC, some delays were observed due to a backlog in the processing queue. The backlog has now been fully cleared, and services within WatchGuard Cloud are operating normally. Our teams will continue to monitor the system to ensure ongoing stability. Thank you for your patience and understanding while we worked to resolve this issue.
Affected components
Update timeline
- resolved Jun 05, 2026, 09:18 AM UTC
The issue affecting new product activations and renewals has been resolved. Between 7:30 AM UTC and 8:40 AM UTC, some delays were observed due to a backlog in the processing queue. The backlog has now been fully cleared, and services within WatchGuard Cloud are operating normally. Our teams will continue to monitor the system to ensure ongoing stability. Thank you for your patience and understanding while we worked to resolve this issue.
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