WatchGuard incident

2025-11-20 - APAC - ThreatSync Ingestion Delay

Resolved after 2 hours 43 minutes, affecting Ingestion:::APAC, on November 21, 2025.

resolved Nov 21, 2025, 07:29 AM UTC

We are no longer experiencing delay in ThreatSync Ingestion and this incident is now resolved. The product is operating normally at this time.

Started
Nov 21, 2025, 04:45 AM UTC
Resolved
Nov 21, 2025, 07:29 AM UTC
Duration
2h 43m
Detected by Pingoru
Nov 21, 2025, 04:45 AM UTC

Affected components

Ingestion:::APAC

Update timeline

  1. monitoring Nov 21, 2025, 04:45 AM UTC

    We have identified an issue causing a delay in ThreatSync Ingestion. We have implemented a fix and are monitoring the system's recovery. We'll post our next update in 3 hours, if not sooner.

  2. resolved Nov 21, 2025, 07:29 AM UTC

    We are no longer experiencing delay in ThreatSync Ingestion and this incident is now resolved. The product is operating normally at this time.

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