WatchGuard incident
2026-01-05 - Global - Issue with Invalid Proxy Certificate Expiration
Resolved after 3 hours 10 minutes, affecting Health and Connectivity:::AMER and Health and Connectivity:::EMEA and 1 more, on January 5, 2026.
We are no longer experiencing reports of invalid proxy certificate expiration impacting FireCloud PoPs and this incident is now resolved. The FireCloud PoPs service is operating normally at this time.
Affected components
Update timeline
- investigating Jan 05, 2026, 04:31 AM UTC
We are currently investigating reports of an invalid proxy certificate expiration impacting FireCloud PoPs. Users affected by an invalid proxy certificate expiration date may be unable to properly access internet websites. Our teams are actively investigating the root cause of this issue. We'll post our next update in 12 hours, if not sooner.
- monitoring Jan 05, 2026, 07:15 AM UTC
A fix was applied and FireCloud PoPs are operating normally, we're monitoring to ensure system stability. We'll post our next update in 30 minutes, if not sooner.
- resolved Jan 05, 2026, 07:41 AM UTC
We are no longer experiencing reports of invalid proxy certificate expiration impacting FireCloud PoPs and this incident is now resolved. The FireCloud PoPs service is operating normally at this time.
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