WatchGuard incident
2026-01-26 - APAC - ThreatSync blocked items management and incident details inaccessible
Resolved after 51 minutes, affecting Event Analysis and Threat Detection:::APAC and Manual Remediation:::APAC and 1 more, on January 26, 2026.
We are no longer experiencing issues on ThreatSync and this incident is now resolved. The service is operating normally at this time. We apologize for any impact this may have had on you or your customers.
Affected components
Update timeline
- identified Jan 26, 2026, 03:46 PM UTC
We have identified an issue in ThreatSync APAC preventing to view the incidents details and manage the ThreatSync blocked sites. This does not affect automated remediation with ThreatSync. The next update would be in 1 hour if not sooner .
- monitoring Jan 26, 2026, 03:58 PM UTC
The team has deployed mitigation measures and the Threatsync service is returning to normal. We are monitoring to ensure system stability. We'll post our next update in 30 min if not sooner.
- resolved Jan 26, 2026, 04:37 PM UTC
We are no longer experiencing issues on ThreatSync and this incident is now resolved. The service is operating normally at this time. We apologize for any impact this may have had on you or your customers.
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