WatchGuard incident
2026-02-03 - EMEA - Issues with token activation and management on Authpoint
Resolved after 1 hour 2 minutes, affecting User and Token Administration:::EMEA, on February 3, 2026.
We are no longer experiencing alerts on token activation service and this incident is now resolved. The service is operating normally at this time.
Affected components
Update timeline
- identified Feb 03, 2026, 10:42 AM UTC
We are working on alerts on token activation service and have identified the issue. Our teams are working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 60 minutes, if not sooner.
- monitoring Feb 03, 2026, 11:22 AM UTC
Our systems show alerts on token activation service are returning to normal and we're monitoring to ensure system stability. We'll post our next update in 30 minutes, if not sooner.
- resolved Feb 03, 2026, 11:44 AM UTC
We are no longer experiencing alerts on token activation service and this incident is now resolved. The service is operating normally at this time.
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