Resolved after 1 hour 25 minutes, affecting Activations:::CORE, on February 11, 2026.
We are no longer experiencing alerts on Activations service and this incident is now resolved. The service is operating normally at this time. Again, we apologize for any impact this may have had on you or your customers.
Affected components
Update timeline
- investigating Feb 11, 2026, 07:42 AM UTC
We're currently experiencing failures in our activation system. Once we determine the impact and scale of these potential issues we'll post our next update in 30m, if not sooner. Thanks for your patience.
- identified Feb 11, 2026, 08:27 AM UTC
Our team is working hard on the activation issues and have identified the issue. Some customers are getting a message of unexpected error when they try to activate products.
- monitoring Feb 11, 2026, 08:37 AM UTC
The team has implemented a fix and activation systems is returning to normal. We apologize for the impact this event has caused. We'll post our next update in 30 minutes, if not sooner.
- resolved Feb 11, 2026, 09:08 AM UTC
We are no longer experiencing alerts on Activations service and this incident is now resolved. The service is operating normally at this time. Again, we apologize for any impact this may have had on you or your customers.
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