WatchGuard incident
2026-03-28 - EMEA - Delay in ThreatSync Incident Generation
Resolved after 57 minutes, affecting Event Analysis and Threat Detection:::EMEA and Incident Persistence:::EMEA, on March 28, 2026.
This incident has been resolved and the service is operating normally at this time. Again, we apologize for any impact this may have had on you or your customers.
Affected components
Update timeline
- identified Mar 28, 2026, 07:16 PM UTC
We are currently experiencing delays in incident generation in ThreatSync in the EMEA region. Our teams are working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 1 hour, if not sooner.
- identified Mar 28, 2026, 07:33 PM UTC
A fix has been implemented and incident generation delays are beginning to decrease. Our teams are actively monitoring to ensure full recovery. We'll post our next update in 1 hour, if not sooner.
- monitoring Mar 28, 2026, 07:53 PM UTC
Our systems indicate that incident generation has returned to normal and we continue to monitor to ensure system stability. We'll post our next update in 30 minutes, if not sooner.
- resolved Mar 28, 2026, 08:13 PM UTC
This incident has been resolved and the service is operating normally at this time. Again, we apologize for any impact this may have had on you or your customers.
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