WatchGuard incident
2026-04-02 - Global - Issues with new Firebox deployments using the zero-touch method
Resolved after 1 hour 17 minutes, affecting Firebox Configuration:::AMER and Firebox Configuration:::EMEA and 1 more, on April 2, 2026.
We are no longer experiencing issues with new Firebox deployments using the zero-touch method, and this incident is now resolved. The service is operating normally at this time.
Affected components
Update timeline
- investigating Apr 02, 2026, 07:01 PM UTC
We are investigating issues with Zero-touch deployments for new Fireboxes. We'll post an update within the next 30 minutes.
- identified Apr 02, 2026, 07:39 PM UTC
A fix for this issue has been deployed and our systems show that the issues with new Firebox deployments using the zero-touch method are returning to normal and we're monitoring to ensure system stability. We'll post our next update in 30 minutes, if not sooner.
- monitoring Apr 02, 2026, 07:39 PM UTC
A fix for this issue has been deployed and our systems show that the issues with new Firebox deployments using the zero-touch method are returning to normal and we're monitoring to ensure system stability. We'll post our next update in 30 minutes, if not sooner.
- resolved Apr 02, 2026, 08:18 PM UTC
We are no longer experiencing issues with new Firebox deployments using the zero-touch method, and this incident is now resolved. The service is operating normally at this time.
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