Resolved after 3 hours 1 minute, affecting Log Search and Log Manager:::EMEA and Dashboards and Reports:::EMEA, on April 20, 2026.
This incident has been resolved and the service is operating normally at this time. We apologize for any impact this may have had on you or your customers.
Affected components
Update timeline
- identified Apr 20, 2026, 04:03 PM UTC
We have identified an infrastructure issue that is causing data delays in our Visibility Reports service current delays are around 2 hours. We have deployed mitigation actions and the system is starting its recovering process. We'll post our next update in 3 hours, if not sooner.
- monitoring Apr 20, 2026, 06:34 PM UTC
We have scaled up our infrastructure and data delays in the Visibility Reports service have been fully resolved. Our systems show that all services are operating normally and we’re continuing to monitor to ensure system stability. We'll post our next update in 30 minutes, if not sooner.
- resolved Apr 20, 2026, 07:05 PM UTC
This incident has been resolved and the service is operating normally at this time. We apologize for any impact this may have had on you or your customers.
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