Resolved after 5 hours 40 minutes, affecting Account, team, and data services and Live sessions and agent control and 1 more, on October 23, 2026.
We're investigating an issue with degraded reliability in our service layer.
Affected components
Account, team, and data servicesLive sessions and agent controlWeb app
Update timeline
- investigating Oct 23, 2026, 05:57 PM UTC
We're investigating an issue with degraded reliability in our service layer.
- resolved Oct 23, 2026, 11:37 PM UTC
This incident has been resolved.
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Amazon Web Services