Resolved after 16 hours 3 minutes, on January 7, 2025.
The sales funnel is up but with some instability. We are continuing to monitor for any further issues.
Update timeline
- monitoring Jan 07, 2025, 06:49 PM UTC
We are currently experiencing a technical issue with our partner in charge of the sales funnel, which is affecting payment validation and the sending of subscription confirmations. This situation may cause delays in receiving your confirmation emails and insurance certificates. Our technical teams are actively working to resolve this issue.
- monitoring Jan 07, 2025, 06:57 PM UTC
The sales funnel is up but with some instability. We are continuing to monitor for any further issues.
- resolved Jan 08, 2025, 08:33 AM UTC
This incident has been resolved.
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