Wakam incident

Abnormal 524 errors on the pricing engine

Resolved after 3 hours 37 minutes, affecting Pricing API, on January 27, 2025.

monitoring Jan 27, 2025, 10:23 AM UTC

Service is back to normal since 11:18 (Paris Time)

Started
Jan 27, 2025, 10:13 AM UTC
Resolved
Jan 27, 2025, 01:50 PM UTC
Duration
3h 37m
Detected by Pingoru
Jan 27, 2025, 10:13 AM UTC

Affected components

Pricing API

Update timeline

  1. investigating Jan 27, 2025, 10:13 AM UTC

    Since 10:55 (Paris Time), we are facing abnormal amount of 524 errors on the pricing engine due to 3rd party API failures.

  2. monitoring Jan 27, 2025, 10:23 AM UTC

    Service is back to normal since 11:18 (Paris Time)

  3. resolved Jan 27, 2025, 01:50 PM UTC

    This incident has been resolved.

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