Voyager Internet incident
Unscheduled Outage - UFB - re Chorus Planned Network Event CRQ000614274850
Resolved after 16 days 6 hours, affecting Fibre Broadband, on October 13, 2026.
We’re currently investigating reports of a potential service interruption with the listed services. We apologise for any inconvenience and will update you as soon as we learn more. Symptoms: We are receiving reports that a small amount of customers involved in Chorus maintenance event CRQ000614274850 are still down following the maintenance period advised by Chorus. Recommended user actions: If you are still experiencing issues, please reboot your ONT. If this does not resolve the issue, please contact Voyager support one 0800 477 333
Affected components
Update timeline
- investigating Oct 13, 2026, 08:41 PM UTC
We’re currently investigating reports of a potential service interruption with the listed services. We apologise for any inconvenience and will update you as soon as we learn more. Symptoms: We are receiving reports that a small amount of customers involved in Chorus maintenance event CRQ000614274850 are still down following the maintenance period advised by Chorus. Recommended user actions: If you are still experiencing issues, please reboot your ONT. If this does not resolve the issue, please contact Voyager support one 0800 477 333
- resolved Oct 30, 2026, 03:25 AM UTC
This incident has been resolved.
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