Vouched incident
Elevated latency and error rates with Private SSN and DOB API
Minor Vendor's status page →
Resolved after 21 minutes, affecting API, on July 21, 2026.
3rd party provider is mitigating the issue and error rates are decreasing.
Affected components
API
Update timeline
- investigating Jul 21, 2026, 09:07 PM UTC
We are investigate an issue with a 3rd party provider
- monitoring Jul 21, 2026, 09:17 PM UTC
3rd party provider is mitigating the issue and error rates are decreasing.
- resolved Jul 21, 2026, 09:28 PM UTC
This incident has been resolved.
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