Resolved after 1 hour 9 minutes, affecting API and JS Plugin, on October 1, 2026.
We identified an issue with a data provider as the cause and will continue to investigate.
Affected components
APIJS Plugin
Update timeline
- investigating Oct 01, 2026, 06:45 PM UTC
We are currently investigating an increase in rejection rates related to ID data extraction.
- identified Oct 01, 2026, 07:12 PM UTC
We identified an issue with a data provider as the cause and will continue to investigate.
- resolved Oct 01, 2026, 07:55 PM UTC
This incident has been resolved.
Your product runs on more than Vouched
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services