Resolved after 2 days 18 hours, affecting VCC Platform Supervisor & Admin and VCC Platform Supervisor & Admin and 1 more, on May 1, 2026.
Vonage services have been fully restored following Friday’s service interruption, which began at 2026-05-01 8:57 AM UTC. Full resolution has been confirmed effective 2026-05-01 9:57 AM UTC. You will receive a formal RFO. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/
Affected components
Update timeline
- investigating May 01, 2026, 09:55 AM UTC
We are aware of issues that may be impacting your VCC Dashboards. We are working to resolve the issue as soon as possible. We’ll provide further updates within 2 hours. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/ .
- monitoring May 01, 2026, 10:24 AM UTC
Vonage services continue to show signs of recovery following today's interruption in VCC Dashboards service We'll continue to provide further updates here within 2 hours and once full service is restored. Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/
- resolved May 04, 2026, 04:46 AM UTC
Vonage services have been fully restored following Friday’s service interruption, which began at 2026-05-01 8:57 AM UTC. Full resolution has been confirmed effective 2026-05-01 9:57 AM UTC. You will receive a formal RFO. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/
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