Resolved after 23 hours 21 minutes, affecting Inbound Voice Interactions and Inbound Voice Interactions and 1 more, on October 13, 2025.
Service is now recovered, and we are monitoring. If you are still experiencing issues, please contact Support.
Affected components
Inbound Voice InteractionsInbound Voice InteractionsOutbound Voice InteractionsOutbound Voice Interactions
Update timeline
- investigating Oct 13, 2025, 03:01 PM UTC
We are currently aware of an ongoing issue involving one of the third-party carriers. Our Incident Management team is investigating the issue with priority.
- investigating Oct 13, 2025, 03:02 PM UTC
We are continuing to investigate this issue.
- monitoring Oct 13, 2025, 04:46 PM UTC
Service is now recovered, and we are monitoring. If you are still experiencing issues, please contact Support.
- resolved Oct 14, 2025, 02:23 PM UTC
This non Vonage incident has been resolved.
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