Vonage incident

IR27247 - Issues with Schedules

Resolved after 4 minutes, affecting VCC Platform Supervisor & Admin and VCC Platform Supervisor & Admin, on December 17, 2025.

identified Dec 17, 2025, 04:01 PM UTC

We have identified the problem. We are now progressing to recover service.

Started
Dec 17, 2025, 03:58 PM UTC
Resolved
Dec 17, 2025, 04:03 PM UTC
Duration
4m
Detected by Pingoru
Dec 17, 2025, 03:58 PM UTC

Affected components

VCC Platform Supervisor & AdminVCC Platform Supervisor & Admin

Update timeline

  1. investigating Dec 17, 2025, 03:58 PM UTC

    We are currently aware of an ongoing issue affecting the Schedules. Our Incident Management team is investigating the issue with priority.

  2. identified Dec 17, 2025, 04:01 PM UTC

    We have identified the problem. We are now progressing to recover service.

  3. resolved Dec 17, 2025, 04:03 PM UTC

    The incident has been resolved.

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