Vonage Business incident

Admin Portal Issues

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Resolved after 3 hours 37 minutes, affecting Admin Portal and Desktop App and 1 more, on November 26, 2024.

monitoring Nov 26, 2024, 12:54 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 26, 2024, 11:23 AM UTC
Resolved
Nov 26, 2024, 03:01 PM UTC
Duration
3h 37m
Detected by Pingoru
Nov 26, 2024, 11:23 AM UTC

Affected components

Admin PortalDesktop AppMobile App (Android™)Mobile App (iOS)Vonage Meetings

Update timeline

  1. investigating Nov 26, 2024, 11:23 AM UTC

    Some Vonage Business customers may be experiencing issues accessing their online account at app.vonage.com. Our engineers are working to quickly resolve the issue.

  2. investigating Nov 26, 2024, 12:50 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Nov 26, 2024, 12:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 26, 2024, 03:01 PM UTC

    This incident has been resolved.

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