Resolved after 18 hours 13 minutes, affecting Inbound Call Completion, on January 15, 2025.
Service is now recovered and we are monitoring. If you are still experiencing issues please contact support.
Affected components
Inbound Call Completion
Update timeline
- investigating Jan 15, 2025, 08:06 PM UTC
Some Vonage Business customers may be experiencing intermittent issues receiving calls in the Florida area. Our carrier is working with vendors to quickly resolve the issue.
- identified Jan 15, 2025, 09:04 PM UTC
The issue has been resolved for some Vonage Business customers. Please try your call again as your issue may be resolved.
- monitoring Jan 16, 2025, 12:13 AM UTC
Service is now recovered and we are monitoring. If you are still experiencing issues please contact support.
- resolved Jan 16, 2025, 02:20 PM UTC
This incident has been resolved.
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