Vonage Business incident

Inbound call completion from AT&T

Resolved after 1 hour 37 minutes, affecting Inbound Call Completion, on April 2, 2025.

resolved Apr 02, 2025, 03:35 PM UTC

We have resolved the intermittent Inbound call completion issue from AT&T. If you are still having an issue, please contact us.

Started
Apr 02, 2025, 01:58 PM UTC
Resolved
Apr 02, 2025, 03:35 PM UTC
Duration
1h 37m
Detected by Pingoru
Apr 02, 2025, 01:58 PM UTC

Affected components

Inbound Call Completion

Update timeline

  1. investigating Apr 02, 2025, 01:58 PM UTC

    Some Vonage Business customers may be experiencing intermittent issues receiving calls from AT&T. Our engineers are working to quickly resolve the issue.

  2. identified Apr 02, 2025, 02:29 PM UTC

    Our engineers and support teams have identified the problem and are currently repairing the technical issue. Please stay tuned for further updates.

  3. monitoring Apr 02, 2025, 02:57 PM UTC

    Service is now recovered and we are monitoring. If you are still experiencing issues please contact support.

  4. resolved Apr 02, 2025, 03:35 PM UTC

    We have resolved the intermittent Inbound call completion issue from AT&T. If you are still having an issue, please contact us.

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