Resolved after 35 minutes, affecting Virtual Receptionist, on June 11, 2025.
We have resolved the intermittent issue some customers had receiving calls. If you are still having an issue, please contact our support teams at 1-866-901-0242.
Affected components
Virtual Receptionist
Update timeline
- investigating Jun 11, 2025, 07:40 PM UTC
Some Vonage Business customers may be experiencing intermittent issues receiving calls. Our engineers are working to quickly resolve the issue.
- monitoring Jun 11, 2025, 07:55 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 11, 2025, 08:16 PM UTC
We have resolved the intermittent issue some customers had receiving calls. If you are still having an issue, please contact our support teams at 1-866-901-0242.
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