Vonage Business incident
Contacts & Call Dashboard not loading in Desktop app
Resolved after 5 hours 1 minute, affecting Desktop App, on July 31, 2025.
We have resolved the intermittent issues with loading contacts in the call dashboard and desktop app. If you are still having an issue, please contact us.
Affected components
Update timeline
- investigating Jul 31, 2025, 07:38 PM UTC
We are currently investigating an issue where some customer's contacts and call dashboard in the desktop app are not loading. Our engineers are working to quickly resolve the issue.
- monitoring Jul 31, 2025, 08:17 PM UTC
The issue has been resolved for some Vonage Business customers. Please try your call again as your issue may be resolved.
- resolved Aug 01, 2025, 12:40 AM UTC
We have resolved the intermittent issues with loading contacts in the call dashboard and desktop app. If you are still having an issue, please contact us.
Your product runs on more than Vonage Business
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services