VoIP.ms incident
Canada Numbers - Ringback Tone on Incoming Calls
Minor
Ongoing since 05:25 PM UTC, affecting Voice (Inbound Calls).
We are continuing to work on a fix for this incident.
Affected components
Voice (Inbound Calls)
Update timeline
- investigating Oct 08, 2026, 05:25 PM UTC
We are aware of an ongoing issue where some DID numbers are not providing a ringback tone to callers when receiving incoming calls. We are working closely with our carrier to resolve the issue as soon as possible. We apologize for any inconvenience this may cause and appreciate your patience while we work toward a resolution.
- identified Oct 27, 2026, 09:33 PM UTC
We are continuing to work on a fix for this incident.
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