VoIP.ms incident

Voicemail Transcription and Email Delays

Minor

Resolved after 1 day 1 hour, affecting Voice (Voicemail Transcription), on October 26, 2026.

investigating Oct 26, 2026, 06:25 PM UTC

We are aware of an issue affecting voicemail transcription that is causing delays in email notifications. As a temporary workaround, disabling voicemail transcription will allow voicemail email notifications to arrive promptly. Our team is actively working on a fix and will resolve the issue as soon as possible. We apologize for any inconvenience this may cause and appreciate your patience.

Started
Oct 26, 2026, 06:25 PM UTC
Resolved
Oct 27, 2026, 07:30 PM UTC
Duration
1d 1h
Detected by Pingoru
Oct 26, 2026, 06:25 PM UTC

Affected components

Voice (Voicemail Transcription)

Update timeline

  1. investigating Oct 26, 2026, 06:25 PM UTC

    We are aware of an issue affecting voicemail transcription that is causing delays in email notifications. As a temporary workaround, disabling voicemail transcription will allow voicemail email notifications to arrive promptly. Our team is actively working on a fix and will resolve the issue as soon as possible. We apologize for any inconvenience this may cause and appreciate your patience.

  2. resolved Oct 27, 2026, 07:30 PM UTC

    We are continuing to work on a fix for this incident.

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