Voiceflow incident

Issue with Projects and Workspaces

Resolved after 7 minutes, affecting Knowledge Base Upload / Sync and Voiceflow Creator and 1 more, on February 27, 2026.

investigating Feb 27, 2026, 03:18 PM UTC

We identified an issue this morning affecting the opening of workspaces and projects. In cases where projects did open successfully, workflows were not visible. Our engineering team has identified the cause and is actively deploying a solution. We will provide an update once the fix has been fully implemented and verified. Thank you for your patience.

Started
Feb 27, 2026, 03:18 PM UTC
Resolved
Feb 27, 2026, 03:25 PM UTC
Duration
7m
Detected by Pingoru
Feb 27, 2026, 03:18 PM UTC

Affected components

Knowledge Base Upload / SyncVoiceflow CreatorNLU Model Training

Update timeline

  1. investigating Feb 27, 2026, 03:18 PM UTC

    We identified an issue this morning affecting the opening of workspaces and projects. In cases where projects did open successfully, workflows were not visible. Our engineering team has identified the cause and is actively deploying a solution. We will provide an update once the fix has been fully implemented and verified. Thank you for your patience.

  2. resolved Feb 27, 2026, 03:25 PM UTC

    Services are restored.

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